Train wreck - Anonymous employee Reach High Consulting Employee Review

I would like to start by first saying, I apologize for my delayed response. I appreciate you taking the time to provide us with feedback. I believe that all feedback gives us the opportunity to be better today than we were yesterday. Our core values here are passion, perseverance, excellence, integrity, and faith. I am sorry to hear that during your time with us, you did not feel those core values. I would like to specifically address your concerns. You mentioned our administrative team and our clinical team. I admit, in the past we did not work in the arena of excellence when it came to collaboration between our clinical and administrative teams. This is at the top of my priority list. One of the many changes we have put into place is the addition of an executive team. This team is made up of administrators and clinical leaders. Our executive team has implemented our transition to electronic data collection, paid time off to include holiday pay, as well as the upcoming town hall meetings where we invite our team members to help us find creative solutions as well as new innovative ideas. The addition of our electronic data system as well as our practice management software allows us to see in real time the progress of our clients. This addition makes data-based decisions more fluid. With this system in place, there is an increased level of accountability which is also another priority of mine. Again, I am sorry your experience did not show our perseverance, our faith, our integrity, our excellence, and our passion for you as a team member. I would love the opportunity to speak with you further about your concerns. You can either set up a time to meet with me or email me at audra@reachhighconsulting.org Sincerely, Audra, Owner/CEO