Disappointing experience with poor senior level leadership - Server Red Letter Hospitality Employee Review

A positive, family own business who shows genuine care for their employees

Working in hospitality can certainly be a demanding field at times

Awesome coworkers really made the place

Owners don’t seem to care about much beyond raking in as much money as possible. For the establishment I worked in- there was hardly any training provided to staff, anyone could be hired as a server without experience and was put into a tip pool shared with veteran servers, had one of the dirtiest kitchens and restaurants I’ve worked in, no hustle to get hot food to tables, tip pool was being used to reduce labor costs, etc. Owners were aware of these problems yet nothing changed which made me wonder if the owners had much experience in running a proper restaurant.