Nepotism is rife, toxic environment, terrible leadership - Anonymous employee Refuge Employee Review

1.0
28 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Passionate front line and non-senior staff

Cons

Incredibly disappointing charity to work for. I accepted the role anticipating an empowering and inspiring environment but was met with a disheartened, beaten down work force. Senior management are controlling, close minded, corrupt, and archaic. Nepotism runs through the organisation with family members and friends of senior management being hired without being formerly interviewed.

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5.0
22 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flex hours, pay is fair enough

Cons

the ranking system is weird and they took away perks like pool and gym

9
2.0
8 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Excellent training opportunities and fulfilling work

Cons

The higher levels of leadership show very little concern for staff wellbeing and completely lack transparency. There are barely any efforts to seek staff input and where it is asked for, it feels completely ignored.

4
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Refuge Response
5y
Thank you for your feedback. I am sorry that you feel that your experience at Refuge was not a positive one. In the short while I have been at Refuge, I have seen the dedication of staff which has been further emphasized by the challenges of the recent pandemic crisis. The senior leadership have been working to put in place a well being package for staff that includes both practical support - providing personal protection equipment for those working in the refuges and access to office equipment for those working at home; alongside psychological support ranging from self help resources, group learning sessions and 1-1 support. We have also introduced a staff forum to give staff a voice with direct access to the senior leadership team. However, we can always do better, so please do get in touch directly if you have suggestions that would help us improve further.
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