Not a good company to work for! - Assistant Manager Rent-A-Center Employee Review

1.0
11 Aug 2012
Recommend
CEO approval
Business outlook

Pros

I've met some really cool co-workers and they pay weekly (though the pay is AWFUL)

Cons

Too much work for such little pay! You're a salesperson, debt collector, marketing agent, credit adviser, which includes verifying employment, verifying residency and reference checks; a clerical administrator, which includes, typing up rental agreements, sending out legal and demand letters, documenting payments and payment arrangements, and making bank deposits just to name a FEW!!! The training is done by someone who wasn't trained well and senior management is a JOKE! The computer system is from the 80's and their ethics are embarrassing (God help me)

Explore other reviews about Rent-A-Center

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and you can grow with in the company.

Cons

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Cons

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

See reviews by: Helpful|Rating|Date|All