Pros
The compensation almost makes what you have to go through worth it.
Cons
Management does not back the worker. We are berated in public. The assistants are usually (but not always) two faced, and employees are encouraged in knifing each other in the back to get promoted. The company tells you during the interview process and in its literature that they take pride in everyone starting at the bottom, yet most of the management I have met were hired in as either Asst Mgrs or Mgrs in training. Some of the customers are are good folks, but most are scuzzy, and management will take their word over the word of thier workers any time. We are regularly chewed out for the misconduct of the clientele, usually in front of the clientele and other coworkers.