Biggest employment mistake I've ever made - Manager In Training Rent-A-Center Employee Review

1.0
16 Jan 2016
Recommend
CEO approval
Business outlook

Pros

When you work with honest, sincere customers, you feel like you have made a difference in their lives. That's very rewarding.

Cons

Get anything promised to you in writing. If you have the pleasure of working in district 436 in the Pittsburgh PA area, prepare to be micromanaged by the second. Forget the 7pm closing time. Pay attention to the policies in training, but in the end, do what you feel is right, because it will never be right anyway, so you end up doing what you feel is best. Be prepared to engage in telemarketing every day just to get people in your store.

Explore other reviews about Rent-A-Center

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and you can grow with in the company.

Cons

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Cons

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

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