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Residential Transitions

Engaged employer

A Mental Health Agency That Failed to Support Mental Health - Case Manger Residential Transitions Employee Review

1.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Some coworkers were kind and dedicated Opportunities to work independently Gained valuable experience supporting clients

Cons

Lack of support and retaliation after requesting mental health accommodations Leadership demonstrated little understanding of disability rights or trauma-informed care Poor communication and defensiveness when concerns were raised High turnover and staff burnout Filed a civil rights charge with the Minnesota Department of Human Rights related to discriminatory treatment

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Residential Transitions Response
1y
Thank you for taking the time to share your thoughts. We’re glad to hear that you valued the opportunity to work independently, gained meaningful experience, and built positive relationships with some of your colleagues during your time with us. We’re sorry to hear that aspects of your experience did not meet your expectations. At Residential Transitions, we strive to create a work environment that is respectful, supportive, and aligned with our mission. We are continuously reviewing our practices to ensure we’re fostering a culture of professionalism, empathy, and open communication. Thank you again for your feedback, and we wish you all the best moving forward.

Explore other reviews about Residential Transitions

5.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Working at RTI has been an incredibly rewarding experience. As a Waiver Case Manager, I feel truly connected to the organization's mission and values. RTI is genuinely passionate about the work we do and the people we serve. Every day, I see firsthand how committed the entire team is to putting clients first and making a meaningful difference in their lives. I feel fortunate to work alongside such dedicated, compassionate colleagues. The staff here are not only highly skilled but also genuinely kind and supportive. My manager is amazing, approachable, encouraging, and truly invested in both my professional growth and personal well-being. Another huge advantage of working at RTI is the excellent work-life balance. I appreciate the flexibility to work remotely, which has allowed me to better balance my personal and professional life. RTI also offers generous PTO, which shows they truly value the well-being of their employees. RTI fosters a positive, mission-focused culture where the work we do feels purposeful and impactful. It's inspiring to be part of an organization that lives its values every day. If you are passionate about helping others and want to be part of a supportive, client-centered team with outstanding flexibility and benefits, RTI is an incredible place to grow your career!

Cons

Working with cases at times with sad pasts.

2.0
22 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Clients and staff are great

Cons

No professionalism whatsoever. Everything is done with total urgency and no actual support, and nothing can be done correctly.

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Residential Transitions Response
5mo
Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you valued our clients and team. We recognize the importance of strong communication, professionalism, and thoughtful change management, and we continue to work on improving these areas as we grow. We wish you the best in your future endeavors.
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