Low pay many lie - Anonymous employee Resume Genius Employee Review

nice working environment and great promotion opportunities, plenty of refreshments offered, boss offers lunch regularly, bonus program is motivational and gives good cash.

nothing I can think of at the moment

Reinforce positives in the customer experience. Recognize the staff and share customer success to the team. Issue a sincere apology.

Provide additional resources to customers that can improve the product experience, The options should be visible to the customers to make it easier for them to navigate the site.