Attrition is the new status quo - Professional Rex Healthcare Employee Review

Applicants beware, the hospital admins have dropped the ball on a huge venture and are scrambling to make up the loss in revenue with a policy of planned attrition. This policy is having a snowballing effect for some departments, where staff have been minimized such that operational capabilities are severely hampered, lowering staff morale which then leads to more team members leaving. The frustration and resentment is palpable in the hallways of the hospital, where I regularly hear nurses urging one another "don't leave me here, you have to take me with you if you leave!" This policy of attrition will also (in my humble estimation) have a meaningful impact on patient satisfaction metrics, as staff shortages will likely lead to more dangerous conditions for patients as well as significant delays in care. For example, a relative of mine was recently admitted and had to wait 5 hours to have a simple blood draw for her labs, which were given a STAT order, before she could be discharged. The phlebotomist rushed in the door, visibly flustered and very apologetic, claiming that she was the only one working that evening for the entire hospital. Rex has however approved a myriad of "analyst" positions recently. Some of these positions consist of individuals peering over the shoulders of front line staff and HCP's in an effort to target inefficiencies. Meanwhile, that same frontline position is relegated to the back burner when an individual resigns. In other words, Rex is hiring people to *watch* people work, but won't hire someone to *perform* the work. I'm not sure if these developments have more to do with UNC's acquisition of Rex Healthcare or the new COO and CFO for Rex, both of whom appear to have adopted a policy of slash and burn to improve metrics in the short run. My inclination is that many of the changes these individuals are implementing will NOT be good for our organization in the long run. Aside from these issues, Rex struggles with career development paths for high performing individuals. Good performance is rarely rewarded and poor performance is rarely reprimanded, which is great if you are one of the "clock in, clock out, do the bare minimum and collect a paycheck" folks. But if you are a motivated young professional, don't expect for many doors to open for you here, especially with positions being eliminated ad nauseam.