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Rex Healthcare

Part of UNC Health

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Rex Healthcare Reviews

3.9

72% would recommend to a friend

(256 total reviews)
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Steve Burriss

79% approve of CEO

59% positive business outlook

Rex Healthcare has an employee rating of 3.9 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rex Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

256 reviews
1.0
16 Aug 2019

Attrition is the new status quo

Recommend
CEO approval
Business outlook

Pros

Tight-knit team with family oriented company culture.

Cons

Applicants beware, the hospital admins have dropped the ball on a huge venture and are scrambling to make up the loss in revenue with a policy of planned attrition. This policy is having a snowballing effect for some departments, where staff have been minimized such that operational capabilities are severely hampered, lowering staff morale which then leads to more team members leaving. The frustration and resentment is palpable in the hallways of the hospital, where I regularly hear nurses urging one another "don't leave me here, you have to take me with you if you leave!" This policy of attrition will also (in my humble estimation) have a meaningful impact on patient satisfaction metrics, as staff shortages will likely lead to more dangerous conditions for patients as well as significant delays in care. For example, a relative of mine was recently admitted and had to wait 5 hours to have a simple blood draw for her labs, which were given a STAT order, before she could be discharged. The phlebotomist rushed in the door, visibly flustered and very apologetic, claiming that she was the only one working that evening for the entire hospital. Rex has however approved a myriad of "analyst" positions recently. Some of these positions consist of individuals peering over the shoulders of front line staff and HCP's in an effort to target inefficiencies. Meanwhile, that same frontline position is relegated to the back burner when an individual resigns. In other words, Rex is hiring people to *watch* people work, but won't hire someone to *perform* the work. I'm not sure if these developments have more to do with UNC's acquisition of Rex Healthcare or the new COO and CFO for Rex, both of whom appear to have adopted a policy of slash and burn to improve metrics in the short run. My inclination is that many of the changes these individuals are implementing will NOT be good for our organization in the long run. Aside from these issues, Rex struggles with career development paths for high performing individuals. Good performance is rarely rewarded and poor performance is rarely reprimanded, which is great if you are one of the "clock in, clock out, do the bare minimum and collect a paycheck" folks. But if you are a motivated young professional, don't expect for many doors to open for you here, especially with positions being eliminated ad nauseam.

1.0
9 June 2015

certified medical assistant

Recommend
CEO approval
Business outlook

Pros

wonderful patients. They do offer great health benefits, entire staff warned me to leave from day one.

Cons

young management, does not consider your insight nor care. PA talks about and degrades her patients to staff and treats patients based on their insurance. Wants the Humana patients in and out asap because they are only making 50 per patient.

2.0
16 Feb 2024
Recommend
CEO approval
Business outlook

Pros

A lot of coworkers are friendly.

Cons

A lot of people here are fake or overtly rude. Management does not care about you. They only care about exploiting people to make money. Rex pays the lowest out of all of the hospitals in the area. This year's raise was only 2.5% for nurses, which isn't even enough to keep up with inflation. Really, it was a pay decrease. There is no evidence of them trying to keep staffing ratios fair. And they've been admitting patients to the hallways on various units since there are no beds available.

Viewing 1 - 3 of 256 Reviews

Glassdoor has 268 Rex Healthcare reviews submitted anonymously by Rex Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Rex Healthcare is right for you.