Strategic role with high impact, complex organization - Global Strategic Account Executive Ricoh Employee Review

3.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Ricoh provides the opportunity to work on large, complex global accounts and partner with well-known enterprise customers across many industries. The role offers significant exposure to executive-level stakeholders, global delivery teams, and a wide portfolio of solutions beyond traditional print, including IT services, workflow automation, and digital transformation. There is strong autonomy in managing your accounts, and success is rewarded with competitive compensation and career growth opportunities. The company has been investing in expanding its solutions portfolio and global capabilities, which creates meaningful opportunities for strategic sellers.

Cons

Compensation progression on the base salary side can be frustrating. In a role that requires sustained high performance and long sales cycles, the lack of consistent annual merit increases can feel demotivating and out of step with market expectations for senior enterprise sellers. Like many large organizations, Ricoh can be complex to navigate internally. Processes can be slow, and decision-making often requires alignment across multiple regions and teams. This can impact speed to market and deal execution. Internal systems and tools could be more modernized and better integrated to support sellers in the field.

Explore other reviews about Ricoh

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture, perks, and benefits

Cons

Long tenures mean moving up will take a bit more time.

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

See reviews by: Helpful|Rating|Date|All