Don't waste your time with this Company, but Hey if you need a job. Go For it!!! - Account Executive Ricoh Employee Review

1.0
6 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Benefits aren't bad. They do have the largest Market Share compared to Konica or Xerox. Job seems ok if you are a technician or a specialist. The company is a massive so the actual company is stable being a multi-billion dollar company. I would have to say the overall best thing about Ricoh is that we are the big dog when we go into deals against our competitors.

Cons

Horrible working conditions. Management very disrespectful toward AE's. With profit margins getting tighter. Quotas are on the rise and the amount of work you do. Its not worth it unless you cannot work any place else. It has strayed away from the general concepts of great selling. Customer comes first.... always.

Explore other reviews about Ricoh

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

See reviews by: Helpful|Rating|Date|All