Sr Onsite-Service Specialist - Senior On-Site Services Specialist Ricoh Employee Review

2.0
10 Aug 2017
Recommend
CEO approval
Business outlook

Pros

They offer decent insurance benefits, they are willing to adjust your work schedule to accommodate your needs. Usually pretty fast paced, and they have you doing 2 (or more) jobs, so you won't get bored.

Cons

Stressful work environment in the clerical unit. Upper-management uses Fear Tactics to keep up production. And because of this, a lot of employees are constantly back-stabbing, gossiping, & snitching to keep their employment. Supervisor goes on breaks/lunch with favorites, and they are the only ones getting promoted. Micro-managing and workloads are divided unequally. Seniority carries no weight/value here. If you're looking for a company with job security and to build your career, this isn't the place for you. It's a good place to get your feet wet.

Explore other reviews about Ricoh

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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