Imagine. Change..too much...too often... - Accounts Receivable Ricoh Employee Review

1.0
11 May 2018
Recommend
CEO approval
Business outlook

Pros

The people and flexibility in scheduling. No weekend work. Learned new skill set to build on.

Cons

Where do I begin. Given layoff notice. Many upset employees, Many employees not part of the layoff, left. Work going overseas. Billing is a mess causing collection issues. Prior to the layoff notice, many complaints about work overload, nearly impossible to manage causing much stress. I did ok . Using very outdated computer system and applications. User unfriendly. Micromanaged at times. Many managers are unprofessional in behavior and demeanor and play favorites. Too much undeversity. One side favors the other. Speak your mind, actions have consequences. Salary for what is expected is low. Benefits very, very expensive. It is a job not a career. Ricoh keeps reinventing itself and fails. Dying company. Look elsewhere. Not worth your time.

Explore other reviews about Ricoh

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company across Lawrenceville ga

Cons

Management need a little improvement

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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