Needs improvement. - Anonymous employee Ricoh Employee Review

2.0
21 Dec 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The flexibility of work schedules and new people coming into the company make it a nice place to work. There is plenty of work to do and new things to learn as the company looks to create its own identity. The company also appears to look internally to promote and I think that shows value of employees on some level.

Cons

The majority of employees at the company are from IBM and say they want change but really cannot manage to change. IBM is the way they know and they can't move away from things being done a certain way. The senior leadership struggles with the same mentality and can't move away from IBM thinking. Senior leadership also needs to listen to those below them and trust those doing the job to understand what the challenges and obstacles are every day and value that input in making business decisions.

Explore other reviews about Ricoh

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place for long term employment, able to grow with company if chosen, great benefits and learning opportunities

Cons

Health insurance has increased a bit but various plans to choose from

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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