Good place to work, needs better communications - Sales Management Ricoh Employee Review

4.0
28 Dec 2009
Recommend
CEO approval
Business outlook

Pros

Excellent training, good benefits, benign corporation. Access to resources was great.

Cons

Nickle and dime you to death (expense reimbursement messed up) no communication across departments, leadership was a distant concept. Too much focus on esoteric "values" instead of treating employees and customers as real people,

Explore other reviews about Ricoh

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place for long term employment, able to grow with company if chosen, great benefits and learning opportunities

Cons

Health insurance has increased a bit but various plans to choose from

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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