A good place to gain experience. - Area Account Representative Ricoh Employee Review

3.0
2 July 2014
Recommend
CEO approval
Business outlook

Pros

The best part of working at Ricoh was easily the atmosphere. People were very helpful and worked as a team. Management was friendly and cared about you.

Cons

The merger created many issues. There were so many different departments that had no clue how they all fit together. I spoke to so many customers that couldn't find the right person to speak with and were passed around to different departments for too long. Pay was low and getting even lower for those who chose to keep their jobs after realignment.

Explore other reviews about Ricoh

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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