Started great, ending miserably - Anonymous employee Ricoh Employee Review

1.0
28 Feb 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None left. Once it was a great company to work for, when it could compete for Deming awards. It would never be considered for any award now. Salaries are competitive, that's the only positive I can give it.

Cons

Company treats employees poorly. Benefits are abysmal. Information flows in one direction only, from top down. Leadership is absent, but micromanagement is used to compensate. The company is making decisions for short-term gain at the expense of medium and long term viability. I doubt the company will survive more than 3 or 4 years (2011).

Explore other reviews about Ricoh

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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