Good people - working under lack of direction and poor management - Global Account Director Ricoh Employee Review

2.0
15 July 2025
Recommend
CEO approval
Business outlook

Pros

The people - peers have a collaborative attitude Social Training opportunities

Cons

Management (jobs for the boys mentality-who you know not what you know...) Diversity - aging workforce of mainly white men over 50 - especially in management. (20% of employees women - only 6% in leadership roles) Company strategy pivots frequently and leads to diluted brand and lack of direction/clarity on purpose

Explore other reviews about Ricoh

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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