Work as Worship! Colossians 3:23 - Customer Service Specialist RightNow Media Employee Review

The entire team and staff are phenomenal. The leadership is amazing

None it’s almost perfect and the best career

There are many incredible people at RightNow Media. The organization's mission is powerful and does help churches, schools and businesses.

I would not recommend joining the sales organization. In fact, I am actively exploring opportunities elsewhere because the environment has become difficult to navigate and, in my experience, does not support healthy professional growth. Much of what has been written about Merry aligns with my experience. The favoritism, inconsistency, and lack of objectivity in decision-making are unlike any workplace I have encountered. I say that as someone who was often on the favorable side of those dynamics and benefited from opportunities that were not equally available to everyone. I have watched talented, hardworking, and genuinely mission-driven employees fall out of favor with leadership, sometimes with little clarity as to why and with no realistic path to rebuild trust or recover professionally. Meanwhile, others receive opportunities and support that appear disconnected from objective performance. What makes this especially unfortunate is that the organization itself has tremendous potential. The mission is meaningful, the product makes a positive impact, and there are many outstanding people throughout the company. However, it is disappointing that these leadership issues have been allowed to persist for so long because they continue to undermine what could otherwise be a truly exceptional organization. For anyone considering joining, understand that this is not an environment where open dialogue, constructive feedback, or challenging the status quo are consistently welcomed. The culture is characterized by a high degree of micromanagement and a significant lack of trust. Employees who thrive here tend to align closely with leadership's views and avoid expressing dissenting opinions. My advice would be to go in with your eyes open. If your goal is to help contribute ideas, challenge assumptions, and help shape the direction of the organization, you may find the experience frustrating.