- New initiatives get introduced at a high level without much detail or explanation, which can be confusing
- The product roadmap is very focused on what features will do instead of explaining an overall strategy, which makes the company's aspirations for growth feel unconvincing
- Big product initiatives take up a majority of engineering's time and leave few resources for current customers to fix bugs or introduce quality of life improvements, which makes the product feel stagnant
- Attempts to scale the engineering team hit roadblocks for various reasons, which slows things down across the org
- Lack of effective conflict resolution strategies can lead to toxic working relationships