Pros
1. Our product actually works! As someone who has been customer facing at SaaS companies for many years, it is so refreshing to have a product that customers love and that consistently works. Beyond that, I've never worked with such a sharp and quick moving engineering team. 2. Office culture is transparent, lively, and genuinely helpful. No question is off limits, no person is off limits. If you need help, someone will stop and work with you. 3. Leadership has a clear set of goals and missions, everyone in the office works towards them together. Days are long and there is a lot of work to be done, but I love coming into the office each day because we're working towards a common goal.
Cons
Like any startup, training is limited and management is spread thin. We're constantly working to fix that - which is more than many other companies are doing!