Just don't - Anonymous employee Rocket Travel Employee Review

1.0
29 July 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A coffee machine that cost nearly half your salary that only works half the time. It's good coffee when it works, though. Too bad no money for additional salary or bonuses. You'll trauma bond with your colleagues and become really good friends with them as well.

Cons

I reported my team leader for sexual harassment. Nothing happened to him, but I did get put under a microscope myself, being gaslit into thinking I had a terrible performance, though super oddly it was only select leadership that thought that, and none of my peers. Then my direct manager accidentally told me a candidate's salary, and when I asked for a raise accordingly she tried to get me put on a PIP. Then they gave me the bare minimum bonus because "performance," though again they couldn't pinpoint any specific issue and none of my peer reviews indicated the same. Then I quit, and I found out that my previous report had not been logged anywhere at all with "HR." Then I submitted a detailed report to the parent company HR, Agoda Travel, only to be ignored for months and finally when I was like HEY WHAT IS GOING ON OVER THERE they responded that there wasn't much they could do as I'd left. As for the consequences that my team lead faced? He was made CEO. Also the pay is terrible, the products are terrible, and you're "a family" so you're expected to just carry on. #thistrain

Explore other reviews about Rocket Travel

5.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Interesting work, a founding team that constantly challenges and grows their team

Cons

Its been a while since I've worked at Rocket - things have likely changed

2.0
20 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- the travel, sometimes overseas - decent reimbursement for food, flights, etc as long as you aren't crazy about it - lots to learn since Rocket Travel is part of Agoda (huge company) - anybody not in management is usually pretty cool and often very knowledgeable

Cons

- worklife balance depends on your manager - overwork culture in general - a lot of people as managers who have no business being there - dated tech in places, regularly heard complaints from people who worked on it (the phrase "when it's bad it's so bad" was used at least once) - Agoda controls everything and is overseas, so US workers often accommodate with very early morning or late night meetings and by the time I left overseas people were accommodating the US less and less - zero to plenty of control over your career, depends on your manager - salaries and benefits are meh when you think about how stressful it is to work at Rocket Travel/Agoda - tend to hire at one level, then give you bad evaluations when you aren't performing at another level that you would expect to get paid 10K+ more for - had a massive layoff a couple months ago, they weren't heading anywhere good when I left and I don't think they're going to any time soon

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