Burnout is Inevitable - Unfortunately - Anonymous employee Rocket Travel Employee Review

2.0
29 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO policy (though hard to actually use) - Talented, friendly teammates who genuinely care - Competitive salary and benefits - Great exposure to travel tech and operational knowledge

Cons

- Unmanageable workload with unrealistic expectations - Recent mass layoffs (60+ US based team members) have left remaining teams overextended and demoralized - U.S. employees now report to Bangkok, creating unsustainable working hours and communication challenges - Increasingly toxic leadership with little support or recognition for contributions - Shift in culture post-Agoda takeover has made the environment feel unstable and undervalued

Explore other reviews about Rocket Travel

5.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Interesting work, a founding team that constantly challenges and grows their team

Cons

Its been a while since I've worked at Rocket - things have likely changed

2.0
20 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- the travel, sometimes overseas - decent reimbursement for food, flights, etc as long as you aren't crazy about it - lots to learn since Rocket Travel is part of Agoda (huge company) - anybody not in management is usually pretty cool and often very knowledgeable

Cons

- worklife balance depends on your manager - overwork culture in general - a lot of people as managers who have no business being there - dated tech in places, regularly heard complaints from people who worked on it (the phrase "when it's bad it's so bad" was used at least once) - Agoda controls everything and is overseas, so US workers often accommodate with very early morning or late night meetings and by the time I left overseas people were accommodating the US less and less - zero to plenty of control over your career, depends on your manager - salaries and benefits are meh when you think about how stressful it is to work at Rocket Travel/Agoda - tend to hire at one level, then give you bad evaluations when you aren't performing at another level that you would expect to get paid 10K+ more for - had a massive layoff a couple months ago, they weren't heading anywhere good when I left and I don't think they're going to any time soon

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