Pros
- Good co-workers. Most staff seem to genuinely care about the work they do. - Collaboration among departments is mostly positive and staff try to support one another to accomplish objectives and fulfill client expectations. - Client relations are a central concern and the staff as a whole do quality work for clients -- from traditional media to digital. - Fairly relaxed work environment, good benefits, a nice office space.
Cons
- A tangible void between account executives / VP suite and those fulfilling for clients - in disposition and, obviously, compensation, as in most agencies where client relations and sales are rewarded disproportionately to production / fulfillment roles. - Essentially no project management. Agency management has a very reactive, 'drop everything' approach to getting work done for clients. Frenzied, scattered dynamics most of the time. Projects are assigned and pushed off in favor of who is shouting the loudest to those 'managing'. Considering this, you are expected to treat everything as a high priority with no real hierarchy of importance in fulfilling on most projects. - Scope creep in your role is real and your only incentive in meeting the fluctuating and competing expectations is keeping your job. - From the CEO, expect little more than a languid disposition to the work that you do. No leadership or concern about your role in growing his company; only a 'get it done - do it better' mentality. - Salaries are well below even regional averages in certain departments.