1.0
2 Jan 2026
Former employee, more than 3 years
Loughborough, England
Recommend
CEO approval
Business outlook
Pros
The team on the floor was 99% lovely with supportive colleagues. The work itself was so rewarding putting the actual company aside.
Cons
The psychology team was what broke the experience. Unsafe practices, gaslighting. Issues raised to management for support, response was more gaslighting. Basically told to get on with it or go somewhere else. Working longer hours than contracted for and not paid for this. Stress of lack of job security. Minimum wage and when it increased nationally waiting months for pay to meet this. Owner cared more about profit and looking good to CQC than the care being provided. Was willing to overlook all issues raised, even those potentially detrimental to care. Absolutely terrible experience