Rental Management Trainee - Anonymous employee Ryder System Employee Review

1.0
14 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Limited discretion implement things at your branch with regards to marketing, promotions, flyers, and how to manage customer complaints & how you manged your assets (your fleet). A decent overall blend of business acumen to use as stepping stone Free work boots & a Trip to Miami for a training class (Although the knowledge gained from that is essentially useless)

Cons

Limited upward mobility (unless you are EXTREMELY relocatable) No tuition reimbursement Horrible healthcare. Horrible culture and work environment where people just gossip and constantly put people down. Even high up managers. Complete garbage. People will smear your image to cover up their misdoings. Massive turnover... in a 1.5 years just at MY branch(3 service managers, 3 shop supervisors, 4 fuel island techs,6 diesel techs, 1 Business Development Manager, & 1 Rental Sales Rep.) Upward mobility only includes a RAM role (Rental Account Manager) a LRM (Location Rental Manager) position is an essential unicorn position that makes just as much as an RMT when include OT. Will expect you to cover all locations in your region with limited notice... places being 1.5hrs away sometimes...may or may not dependent on your manager get reimbursement for milage/tolls. As an RMT you get OT as an exempt employee... but it is “Chinese” OT where you make half time (yes .5) instead of 1.5 OT... yes you will work more than 40hrs a week. Most Ryder locations even if worked to a absolute spot on opening/closing times are open 45-50 hrs a week. Ryder stock is absolutely plummeting $40.12/share (2/14/2020) Disorganization top to bottom with trucks being transported, things being randomly moved & transferred overnight. Random returns from random states. Trucks that overdue for service being handed out overnight with NO CONTRACT...your full service shop behind has little incentive to ever fix trucks you need & will be the make or break of your entire experience. AS400 yes a green screen is FIS... your main access point for transactions, customer accounts, billing reports, etc. the most important & main system is absolutely TERRIBLE!!!!!!!!!!!!! LIKE WW2 BATTLESHIP ESQUE. No “team” outings or fun events or culture or anything.

Explore other reviews about Ryder System

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good management and overall communication. Fun place to work. Collaborative

Cons

None to report. Solid job.

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Ryder System Response
1mo
Thank you for the great feedback. We’re glad you’ve enjoyed the team environment, communication, and collaboration. We appreciate having you as part of the team.
2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay was better than most places at the beginning.

Cons

Upper management has zero clue how to connect with the employees at the shop level. Over-delegation with zero accountability. Problems aren’t actually solved, they’re just redirected in a way that creates more stress and issues for both employees and customers.

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