• Toxic management style — constant micromanagement, surveillance, and disciplinary tone
• No proper onboarding — thrown into work with no structured training or clear guidance
• Manual and outdated systems — inefficient processes with no openness to improvement or automation
• Lack of team collaboration — manager and certain colleagues regularly offload undesirable work without explanation
• No recognition for performance — even with good metrics, you’re criticised instead of encouraged
• Psychological toll — controlling environment causes mental fatigue, burnout, and emotional distress
• Micromanaging bathroom breaks and discouraging phone use even during non-customer time
• Unclear growth path — limited opportunity to use your skills or pursue development
• Cultural discomfort — as a young employee, I felt especially dismissed, monitored, and undervalued
