Pay is falling behind competition - Specialist SCAN Health Plan Employee Review

2.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great mission. Some great people work here that care about the mission.

Cons

Salaries have not kept up with inflation or the market. Upper leadership is becoming more elitist. All the Harvard MBAs and corp dev at the top haven’t a clue. High turnover and new hires lack experience.

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SCAN Health Plan Response
5mo
We regret hearing about your negative experience, but are glad to see that SCAN’s mission to keep seniors healthy and independent continues to resonate with you and with other colleagues around the organization. We want to be clear in addressing the characterization of our leadership – there is no room for elitism or behaviors that undermine trust here at SCAN. Our leadership team is deeply involved in the day-to-day work of the organization and remains accessible, engaged, and committed to SCAN’s mission, working closely with frontline teams to ensure decisions reflect what’s best for our members. As SCAN continues to grow and evolve, we’re always actively reviewing spending and resource allocation with financial stewardship in mind to ensure long-term scale and stability for our members and Rebels alike. Similarly, employment decisions are made carefully and with our members’ best interests in mind. And while growth isn’t without challenge, we remain committed to listening, learning, and improving, and with 91% of our Rebels (employees) saying that SCAN is a great place to work according to our Great Place to Work survey, we believe we’re headed in the right direction. That said, we hear you and encourage all employees to share their feedback, whether through surveys, direct conversations, or other channels. Honest input is not only welcomed, but essential in helping us improve as we continue to grow and evolve as an organization, and no one should feel hesitant to make their voice heard. Please don’t hesitate to share your feedback with a member of the HR team at peoplerelations@scanhealthplan.com at any time.

Explore other reviews about SCAN Health Plan

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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