Gaining valuable experience in healthcare - Anonymous SCAN Health Plan Employee Review

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

- Improving my communication skills with every call - Gaining valuable knowledge about healthcare coverage - Dependable team - Predictable work schedule - Clear processes and responsibilities

Cons

Excessively long calls can affect performance metrics.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback! We are delighted to hear that you are enjoying your time at SCAN. Rebels like you are the foundation of our organization and play an essential role in helping seniors access quality healthcare and compassionate support. It is also encouraging to hear that your role has provided opportunities for professional growth. Investing in our employees strengthens both their individual careers and our ability to serve an expanding membership with excellence. If you have concerns regarding performance metrics, we encourage you to speak to your supervisor or contact HR at peoplerelations@scanhealthplan.com. Employee feedback is invaluable as we continue to enhance the experience of both our team members and the seniors they serve.

Explore other reviews about SCAN Health Plan

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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