Important work - Anonymous employee SCAN Health Plan Employee Review

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I help members understand their health plan options, which involves a lot of calls, follow-ups, and eligibility questions. The training is good, so you know what you're doing when you're on your own. I appreciate the generous PTO, 401k, and tuition reimbursement. Most people who work here care about the mission, which makes a difference.

Cons

Documentation piles up quickly, and some days you don't have time even for a coffee break.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback! We are pleased to hear that your time at SCAN has been professionally rewarding and that our benefits have met or exceeded your expectations. Helping seniors navigate their healthcare options is critical work, particularly in a rapidly evolving healthcare landscape. The dedication of Rebels like you plays a vital role in ensuring our members receive the compassionate, high-quality care they deserve. We encourage you to discuss your concerns with your supervisor or directly with HR at peoplerelations@scanhealthplan.com. Feedback from team members helps us strengthen our workplace and continue enhancing the experience of our employees and the seniors we serve.

Explore other reviews about SCAN Health Plan

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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