SCRAM can do better (and so can you) - Customer Service Representative (CSR) SCRAM Systems Employee Review

2.0
12 June 2025
Recommend
CEO approval
Business outlook

Pros

Work from home, flexible hours and little oversight

Cons

Dealing with angry customers and product quality issues

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SCRAM Systems Response
11mo
Thank you for sharing your concerns. We take all concerns seriously and are committed to addressing them to ensure a positive experience for all employees.

Explore other reviews about SCRAM Systems

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

I have loved everything about working for Scram Systems. I have grown professionally and work with a lot of really talented and great people. Leadership at this company is top notch and they some of the most down to earth people, which is refreshing.

Cons

We can run lean, which makes operating at peak times a bit of a challenge.

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SCRAM Systems Response
1w
Thank you for your positive review! We're glad to hear that you're enjoying your time with us.
5.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I recently started my career with SCRAM and it has been such a positive experience so far. From day one, the onboarding process was organized and welcoming. HR and my team made sure I had everything I needed to succeed. The work we do is meaningful and impactful, and it feels good to be part of a company that makes a real difference in people’s lives. The culture is professional yet supportive, and everyone I have met has been approachable and helpful. I feel encouraged to ask questions, learn, and grow, which makes a huge difference as a new hire. I am excited to keep building my career here. Pros: Supportive team and leadership Smooth onboarding and training Positive mission driven company culture Opportunities to learn and grow

Cons

Cons: Still getting fully comfortable with all the systems but support is always available

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SCRAM Systems Response
8mo
We greatly appreciate your positive feedback! We're committed to fostering a culture where employees feel valued and empowered, and your feedback reaffirms that mission.
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