Pros
They have a cafeteria. 401k with 5% match Paid vacation/ Sick leave (They are combined hours) Volunteer opportunities (If approved by management) Beautiful building
Cons
*Building has a lot of wasted space *Employees were told they had to borrow from our competitor in the same building to pay out our bonuses. Still having those company events with beer though. Priorities! *Lack of training provided. *Told to refer to guidelines which don't include everything you need and are below par or incomplete. *Constant overtime and told at the end of your shift that your staying late with the time to leave not provided or having to ask to leave daily with the question ignored by mgmt. Makes work/ life balance hard to plan for things. *Lack of direction from management and communication between management appears to be non existent. *Promotions tend to go based on who you know and not what you know. *They offer 401k match within the year you are hired permanent, but tend to hire employees in the months of Nov. and Dec. so they have less time to match as its closer to end of year. *Very micromanaged *Almost every meeting you will be given a test to do regarding what was talked about. Results and feedback aren't provided. *Management has a tendency to be unprofessional and discuss other co-workers information with other account service reps under them openly. *Typical day you can expect to be treated unprofessionally or demeaned and belittled. *Management says they want to know how things are going. However when you mention something it is taken with a grain of salt and most of the time isn't acknowledged. *Ability to wear jeans, but when the client comes in for the block you are working we have to dress up and pretend this is how we always dress. It's just very fake considering other blocks are still in jeans which doesn't make sense. *Expectation for quality is unrealistic at 100%. We are not robots and make mistakes.