Pros
As a small firm, your career here is really whatever you want to make of it. Leadership is easily accessible and invested in each individual's career. It does stand out as a boutique firm as I was able to increase my salary by almost 18% by making a lateral move to join. Subsequent raises were at 10% for a title change and 5% for a level change. This was never a possibility at the bigger firm I previously worked at. Benefits are amazing considering the size of the company. For comparison, my husband works at a company 10x the size of SERVE and we have the same healthcare options. Perhaps my favorite part of belonging to SERVE has been its obviously diverse team, which makes me feel right at home. Work/life balance has been wonderful. Senior management is understanding and invested in their folks.
Cons
It is a boutique, small firm, so there are not always several contracts to choose from when being staffed.