Pros
Catered meals, beers on tap and good culture
Cons
Previous CEO hired his mates rather than the right people for the job. Lots of ex-finance people as Directors and Leaders, and it's their fist time in a tech business. Product team are also inexperienced and have typically led smaller startups. Competitors have caught up and are ahead in many ways so win rate in RFP's is low. Recently there has been a an alignment shuffle into verticals without a product strategy to support ENT customers in those verticals. Basically we are not making the right features that customers have been asking for for years, Pay and bonuses are well below average and you are responsible for attrition. You could start the year with $100k churn because of a product limitation or a a bad and then have to make it up with net new business.