Sage, Why Aren’t You Listening To Us? - Anonymous employee Sage Employee Review

2.0
23 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Ideas are encouraged, if you’ve got the data to back up what you want to test/trial, then the world’s your oyster! - The bonus scheme potential is lucrative, although it would be very interesting to see who actually achieves an Outperforming rating (and what they did to be awarded with this). - Free hot drinks machine on each floor. There was free fruit for a limited period of time, although this has disappeared without any reasons given.

Cons

- No escalation process. There are always challenges back, enough so the issue remains with whoever is attempting to escalate. If something is actually taken away by Leadership, nothing is heard back in return. Appreciation - This seems to be significantly lacking in the backline team I’m part of. If something goes wrong or an error is made, this is called out/noticed straight away. When something goes right/effort put in to ensure minimal impact and/or no ongoing impact, nobody bats an eyelid. More of a ‘well it’s your job’ attitude. No spontaneity in the Leadership Team - Everything seems scripted, it’s obvious when they are trying to do something different or why they are trying to do something different.

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Sage Response
4mo
Thank you for taking the time to leave such a detailed and thoughtful review. Your long tenure at Sage gives valuable context, and we appreciate your willingness to share both what you find positive and the areas where your experience has fallen short. While perspectives and experiences can vary across the organisation, we take all your concerns seriously, and we will ensure your observations are shared with the appropriate teams to help inform ongoing improvements. We are grateful that you continue to raise your voice and contribute ideas. Thank you again for offering your insight and for your continued commitment to Sage.

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5.0
5 June 2026
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Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

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2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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