Some positives but the reality doesn't match the shiny FTSE100 image - Sales Executive Sage Employee Review

3.0
15 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Great approach to CSR - employees can take 3 days paid leave in addition to standard annual leave to help volunteer at an organisation close to their own heart. Offices are generally great buildings and well maintained with decent break-out areas and free tea and coffee. Change-oriented organisation means that things don't get too stale. Generally speaking, all my colleagues were a great bunch and off-site events were usually a lot of fun and not an excuse for death by PowerPoint. Fab pension - matched contributions to 8%, plus an additional 2% paid on top by Sage. Share save scheme (which appears to have been pulled) made me a decent amount of money - almost made up for the lacklustre salary!

Cons

Whilst some of the benefits are good, the salary was uncompetitive and there was zero scope to talk about this which was very demoralising. Sage's internal rules around salary increases are laughable should you move to a new role - there's a cap on the maximum percentage increase you can have meaning you can trail colleagues doing the same job if you've come via an internal transfer. Again very demoralising to be doing the same job as someone else with the same targets, performing at the same level but earning a different amount. No focus on talent - it's paid lip-service but the systems in place are poor and managers are interested in short-sighted targets rather than developing people. There should be a lot of scope to move around the business given the broad remit of (mostly) competitive products and services that Sage offers, but the reality is that you are not supported to further your career if it takes you to a different part of the business than where you are currently working.

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5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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