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      Sage

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      Sage reviews

      Used to be so much better - Anonymous employee Sage Employee Review

      2.0
      2 Nov 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Reasonably modern office - some good people to work with. Free parking, onsite gym and good range of benefits

      Cons

      Tech support department has been on the decline for a number of years following years of key man dependency which certain teams have tried to get away from but it remains still now. Lack of progression unless your face fits. Tech support is now as much about sales as actually resolving the reason for the customer's contact. Programmes are now bug ridden due to level of knowledge and experience of people testing programmes who use testing time as free time away from the phones rather than actually testing and identifying problems. Morale across whole department has never been lower and constant reminders of the incentives that the sales teams receive is just salt into the wounds

      Explore other reviews about Sage

      5.0
      5 June 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
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      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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