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      Trying, but failing - Anonymous employee Sage Employee Review

      2.0
      21 July 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They want to be innovative and disruptive and I think that they genuinely believe in what they say (vs it being PR driven). They are trying to change the business and bring it into the modern world (cloud, One Sage). Lots of good work with Sage Foundation (CSR). Good benefits, offices are fitted out nicely and on the whole people are nice to work with.

      Cons

      Company is not structured well enough to actually deliver the innovative ideas; people don't understand the vision or what the framework is to deliver it. I know they are working on it, but still very siloed which in turn means people are not able to look at the bigger picture, even if they want to. Huge lack of communication and understanding of what's going on outside of their immediate world. There is a big culture of middle management being bullish and laying down the law vs leading the company through tough times of change. Have heard conversations of 'if they don't like it, they can leave' which in my opinion is appalling. People are being empowered to make decisions (which is good), but in practice is creating a nasty hierarchical culture.

      avatar
      Sage Response
      8y
      Thanks for your comments, which are valuable for people outside the company but especially inside it. It would help the company mature in its leadership and organizational mission if such suggestions and feedback are shared with leaders, so if you feel comfortable to do so, please talk with your manager and your HR business partner for help communicating your ideas more broadly. Sage needs each and every one of its colleagues to be an agent of change. We recently circulated an employee engagement survey to capture this kind of feedback for our leadership so hopefully you had a chance to also respond to that. We appreciate your insight and hope you can be part of making Sage a better place. Thanks again for your review.

      Explore other reviews about Sage

      5.0
      5 June 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      avatar
      Sage Response
      23h
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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