Pros
Surrounded by friendly coworkers in a nice location
Cons
- Contract and position does not match the job description and what you actually end up doing. Vacation blackouts are applied on a whim and you basically have to justify every time you want PTO - No flexibility to work from home so don’t ever fall sick or it will just eat into your PTO. - Tied to a phone queue and chained to your seat all day with little to no movement even though you didn’t sign up for a call centre job - Micromanaged as though you are 12year old students in detention - No scope for any promotion or upward mobility. Company has a large number of people who have served for over 10years and still have no seniority. This speaks volumes. - Performance only has to do with what time you get into work, and how long you were available on the phone queue. Basically the actual work you do and its level of quality is not taken into account AT ALL - New hires are not on-boarded properly and lured in on contracts and positions that can be changed on the fly - If you do not do your research, expect to be doing work that you probably did at the beginning of your career