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      You can do better - Anonymous employee Sage Employee Review

      2.0
      17 Dec 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits program, eligible within 30 days of employment vs standard 90 days Work life balance (arrive and leave at the same time every day)

      Cons

      No option to opt out of long term disability coverage Poor communication and limited documentation of processes creating inconsistencies throughout the business causing frustrated employees and customers Low employee retention (both through those who quit and the semi-annual layoffs in each campus) and with those employees goes knowledge (see above) that was never shared/communicated No proper CRM tracking required (for reference about 20,000 customers on plan within their Start Up division alone) Questionable sales and business practices; would not recommend the products to family/friends Sage is for you if are fine with coming in doing the same thing everyday knowing you won't be able to help the business evolve, will be limited to effecting change for your customers and that you are disposable regardless of your performance.

      avatar
      Sage Response
      7y
      Thanks for taking the time to post your thoughts. I’m sorry that your experience with Sage hasn’t been great – we pride ourselves on being a good employer and providing a great service for our customers, with sound and trustworthy practices. Can you get in touch please so that we can look into your comments at the specific campus you are talking about? It also looks like there’s some confusion around your comment about disability coverage – get in touch with Deanna.Buchanan@sage.com and I can get someone to talk you through it. We absolutely want great employees to stay and be part of Sage’s journey – and help the business evolve as we strive to be the best SaaS business for customers and colleagues alike.

      Explore other reviews about Sage

      5.0
      5 June 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      avatar
      Sage Response
      2d
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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