Beware of Upcoming Changes - Anonymous employee Sage Employee Review

2.0
18 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sage Intacct was just pronounced a Best Place to Work for a 10th year in a row, and a lot of the underlying goodness is still here: colleagues that have their heart in the right place, a good product, a desire to do right by the customer, competency and a growth mindset.

Cons

Intacct was acquired by Sage in 2017 but was operated as a separate unit until August-September 2020. Now it's integration in full force. Beloved Sage Intacct leaders are being terminated or leaving voluntarily. New policies and processes are being put in place, some of which are quite eyebrow raising. For example, it is now nearly impossible to relocate to another state; this requires approval at the highest level from the UK, which is usually not provided. There are enough canaries in the coalmine now to indicate that Sage Intacct is turning from an agile and awesome Silicon Valley startup into a a typical large company - of European flavor at that - with all the baggage that comes with it. This already sucks for startup-minded colleagues, who are starting to leave, and I anticipate will soon suck for customers. If you are a "big company" type of person, Sage is the right place for you. The rest, join Sage Intacct at your own risk.

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2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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