Best job I've ever had - Head of Tech Ops Sage Employee Review

5.0
15 July 2015
Recommend
CEO approval
Business outlook

Pros

Great vibe, energetic teams, flexible working, open culture, approachable managers who actually give a monkeys. I've worked here for over 8 years and it's pretty cool to have the feeling that you're on to a winner - to be helping propel a company to be a globally recognised brand. We've grown the Engineering team x3 over the last year and the pace is awesome. It's really cool to be working with and learning from some seriously smart folk who are all eager to share their knowledge.

Cons

Keeping projects coordinated in such a fast growing company has been a challenge. We've made a few mistakes but our nimble outlook has meant we can adapt quickly as required.

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5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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