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      It was great, then it all changed... - Sales Development Representative (SDR) Sage Employee Review

      1.0
      20 Jan 2023
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      -Amazing coworkers. Everyone is helpful when it comes to learning product knowledge, processes, and strategies.

      Cons

      -Upper management micromanages a lot. -Zero transparency in the workplace. -Very unorganized process. -Management does not know the process nor do they understand how to lead a team -The data and tools a NOT available. This is crucial to success as a sales rep and they cannot even provide that. -Poor commission plan.

      avatar
      Sage Response
      3y
      We appreciate your feedback and are sorry that you have not had a very positive life at Sage experience so far. We want to assure you that we value all our colleagues and our ambition is to keep creating an organisation that empowers our people to thrive. Part of this includes ensuring that we are effectively responding to the very unpredictable and ever-changing global business environment. Please note that we have given visibility of your sentiments to our Sales leadership team and your concerns are being looked into. We encourage you to keep engaging in dialogue with us in this way, both here and internally, as we want you to have a work experience that makes you feel proud to be part of Sage.

      Explore other reviews about Sage

      2.0
      8 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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