The company almost functions like a start up (not in a good way). Seems like there is never any clue as to what direction they are headed and massive process changes are probably the only consistent thing about working here. No month is ever the same. The Sales Division is deemed the money makers for the company and yet are continuously treated like lab rats to test out new “on a whim” ideas. Commission packages have been changed and no longer positively encourage sales. Instead, if you don’t meet 100% of your goal every single month, you’re punished. 3 months of no goal and it’s time for a PIP. But their version of a PIP is extra meetings with management and no real help outside of that. The tools given to the team lack explanation or understanding and there is really no one to turn too for guided help. Onboarding is all theoretical because half the skills you learn, you never end up using, and then half the skills you needed to learn, were never brought up. The company (at least on the sales end) is falling short on a fundamental level. Communication comes day of change. Change comes without warning or any type of quantitative data to back it. Turn over rates are high because of the stress and KPI expectations given to SDRs that revolve around data with no backing. Only 20-30% of SDRs consistently hit their monthly quota and the numbers are always still somehow…. off. Yet, quota continually goes up. There is almost no room for growth internally from this career track and they preach the fact that they prefer internal hires over external hires. But, that has yet to be the case as far as observation goes. The mandatory trainings are redundant and non helpful in real sales and there is almost zero camaraderie amongst the teams because of how toxic and competitive the changes make it. “Pilot programs” get put in place and often have no follow through or end results and empty promises are about as common here as pennies. Lastly, the pay structure here is interesting and not very streamlined with you needing to punch in and out for lunch and such. Never worked at a company where their job description says “salaried” but then you’re hired on as hourly.
