Please listen to your staff while you still have them - Software Engineer Sage Employee Review

1.0
23 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The people are what makes sage great

Cons

Crazy changes are happening. Sage treacle is back and makes it difficult/impossible to get a decision made. Staff are not engaged and happiness is at an all time low regarding the forced team agreements and being forced to return to offices. Unless Sage acts now there will be a mass exodus in January after bonus has been paid. The company has grown so much since Stephen Kelly left but all that hard work is being undone and it’s a real worry

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Sage Response
2y
Thank you for your review. We are sorry you are not having a more positive life at Sage experience. We have taken note of your feedback as it is essential to helping us develop a culture that you and the rest of our colleagues can be proud to be part of. Please continue to share your thoughts with us both here and internally.

Explore other reviews about Sage

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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