Concern for the future - Office quality - Anyonymous Employee Sage Employee Review

3.0
28 Oct 2024
Recommend
CEO approval
Business outlook

Pros

People are mint, direct reports are supportive Good opportunities

Cons

Although I understand not everyone is in the same boat due to childcare/financial reasons etc, I like the three office days, and I choose to do that. However, my concern comes into play BECAUSE people are now being forced in 3 days a week. The Newcastle office space is not fit for purpose going into this new policy. Parking spaces are already limited, as are desk spaces, coffee machines maybe work for 1 whole week of the year so when they don't, the queues for Starbucks are MEGA (not all employees have spare time to wait in these queues) . The food is around 1 star on a good day, being served food that is cold in the middle and is a potential food poisoning risk doesn't give people much hope for eating in the office, which is good cause there isn't enough room anyways....but then again we have a HUGE choice of external catering...Greggs and Tescos and....or if I bring my own food in I can cram it into 1 of the 2 tiny fridges the whole office has to share. We did used to have multiple canteens that served different food each day in the old office...we get the same thing and one choice of canteen every day, paninis, toasties, salad, chips, jacket potatoes, sandwiches (lots of carbs and bread you may notice) and here comes the exciting bit....2 choices of a hot dish...but don't go after 1pm cause they won't have any left ;) And then there's leaving the office, I leave around 4/4:30....it takes me over an hour to get home due to the traffic within Silverlink...that's without all these extra employees now coming in, and the public transport links are diabolical and let's be honest far too unreliable.

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Sage Response
1y
We appreciate your feedback and have read through your comments. Please note that our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. More information about what we offer can be found here: https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm - Thanks for taking the time to leave your review. We’ll continue to work hard to improve how we enable colleagues to thrive.

Explore other reviews about Sage

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
3w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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