Not what it was - Software Tester Sage Employee Review

3.0
28 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The people we work with every day Family friendly policies Current hybrid working Benefits like Healthcare plan, life insurance etc Share save

Cons

There is just no let up these days, everyone is literally working flat out to the point of burnout but nobody listens above our Line Managers. Every year we fill in Glint surveys but none of the more serious comments are listened to. The amount of work within teams is unmanageable with most people working way above their core hours but nobody cares - the work keeps coming - at what point are people able to take a breath and enjoy their role instead of the constant pressure? Progressions have been on hold for nearly 2 years - we are told by SLT on All Hands that this isn't the case - it 100% is the case - maybe they dont know whats happening at team levels. Then the icing on the cake has been the announcement recently about the move to 3 days in the office, this is a huge kick in the teeth for a high % of office based staff, its just awful. Its not helped by the fact that we announced a move to Cobalt prior to Covid which was upsetting for a large proportion of staff due to the extra travel time. The fact that we moved to a hybrid way of working post covid helped this situation a lot - then the move to 2 days wasn't too bad, this is acceptable but to then be forced to come in 3 days feels really unfair - for a lot of us we spend most of days on Teams calls so are often looking around for quiet areas to go on calls, its difficult to find these areas already so having more people in for 3 days is going to be even worse. Not only this but the coffee area doesn't cope well with the numbers now, so I've no idea how this is going to work out, or the parking. My final comment would be the disgraceful way we were literally shouted at like naughty children on a Global call about the move to 3 days - extremely unprofessional. That way of talking does not meet the Sage Values in my opinion.

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Sage Response
1y
We appreciate your feedback and have read through your comments. Please note that our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. More information about what we offer can be found here: https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm - Thanks for taking the time to leave your review. We’ll continue to work hard to improve how we enable colleagues to thrive.

Explore other reviews about Sage

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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