If you love re-orgs, forced return-to-office & comp reductions - Sage is for you - Director Sage Employee Review

2.0
23 Nov 2024
Recommend
CEO approval
Business outlook

Pros

They send a paycheck every 2 weeks A decent amount of great people there Exposure to international markets & many great multi-national / multi-cultural colleagues

Cons

Sage is a trainwreck of a software company. From any angle...operational, HR, product, systems, support, you name it - it is an utter cluster. There are no standard processes/procedures/ways-of-working across its many products, regions, and channels. Sage is effectively a rubber-band-ball of companies that have been wrapped together over time, but never truly intergrated or aligned to a single way of running the business. As a result, there is no consistency or standards in systems, task ownership, project prioritization (or in any operational sense) across the many products/regions that exist within the company. Management constantly foists unrealistic targets / priorities / deadlines on rank-and-file workers with no consideration given to bandwidth, thoughful planning or longer-term/strategic thinking or vision. Get the thing done now and ship it, consequences...who cares? Worry about it then. It's like organization / executive leadership A.D.D. Sometimes, you don't even end up finishing the major project/priority/thing you're working on because the marching orders have completely changed in the 2 months since the thing kicked off. This happens across the company. Leaders love to talk about "the 14" (the ~14 major initiatives across the business) but really, the ~14 things are more like "79." Nevermind that there is inadequate resourcing within many orgs of the business to actually deliver on these objectives. Just get them done. Figure it out. To create further confusion and uncertainty, Sage typically likes to re-org / re-structure every 6-12 months. I have been at the company for not even 3 years and so far have witnessed 3 major re-orgs, two of which included widespread staff reductions. And these are just the major instances of shuffling the deck chairs. In spite of the executive mismanagement, there is a core bunch of truly decent, good, down to earth, hard working people scattered about this company. Lots of good senses of humor. But with the way things are going there is little reason to stay around. For starters, the company recently "doubled down on hybrid work" (as it was pitched internally) but for folks not fully remote employees (that's most of us) that headline is a BS way of putting a positive spin on being forced back into the office 3 days ad week. On top of that, for 2025, compensation reductions have been announced for certain employees, even for those in good standing with a track record of strong performance. Those of us hit with comp cuts are left wondering if it's a way of trying to push us out before another round of staff reductions or if it is just plain old slimy. If you're considering joining Sage, think it over long & carefully. Some teams are OK, others are just awful. Speak to people that have been in your role/org, if at all possible to get a read on what you're in for. And in any case, be prepared for to be subject to the whims of leadership, including forced return to office, constant re-orgs, shifting priorities and objectives, and arbitrary changes to your compensation

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Sage Response
1y
Thank you for your feedback. We've noted all your concerns and are working to ensure that improvements continue to be made across the board.

Explore other reviews about Sage

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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