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      Losing trust in Sage - Manager Sage Employee Review

      2.0
      16 Jan 2025
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good and kind people (though the culture has changed within the last few years, there are more and more politics) - Some level of autonomy

      Cons

      - Return to the office is not working, not enough desks, it's like a call centre, you have to nearly sit on top of each other - Lack of office benefits, there are some drinks and fruits provided, only Newcastle HQ has a canteen with hot food - Some key teams can be really siloed (refuse to play ball, refuse to provide info, refuse to collaborate-- and guess what, no one could do anything about it)

      avatar
      Sage Response
      1y
      Thank you for leaving us such a detailed review. The decision to reorganise the Marketing function was to ensure better alignment of teams and the work they do to the wider parts of the business they more closely support. Please contact your manager for a more in-depth understanding of how this change better positions us to deliver on our promises to all stakeholders. The rest of your concerns have been noted and will continue being factored into our continuous improvement plans. Please be sure to share these thoughts with us internally via our Always Listening survey.

      Explore other reviews about Sage

      5.0
      21 June 2026
      Professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      8 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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